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We aimed to transform your perspective on skincare.
We believe in using natural ingredients that truly work. After all, our largest organ deserves nothing but the best and safest ingredients.
- Oils
₹ 599
₹ 749
FAQ
Some frequently asked questions about products
How can we contact you?
You can write to us at shivinnatural@gmail.com
What are the modes of shipping our order?
We usually ship through SHIPROCKET to most of our orders currently. For areas unserviceable through SHIPROCKET we ship through INDIA POST and OTHER COURIER FACILITY.
Can the product be used during pregnancy?
Our products are 100% natural and are safe to use during pregnancy, but it's advisable to take your Dr's advice.
Is the product Unisex?
Yes, all our products are unisex and can be used by all genders
Do you ship internationally?
NO, But we will Start it in Future.
When we will Start shipping internationally, We will do ship internationally with additional shipping charges in accordance with the overall weight of the package. We will ship internationally through DHL or FedEx or DTDC or Aramax Courier services.
When we will Start shipping internationally, We will do ship internationally with additional shipping charges in accordance with the overall weight of the package. We will ship internationally through DHL or FedEx or DTDC or Aramax Courier services.
How long does it take to receive my package?
It takes 7 working days for your package to get delivered to you if the order is placed within the limits of INDIA.
Can I exchange or return purchased products?
If you have a product loss like spillage or breakage of the container, we will replace the product for you. However if it is only a physical damage like a dent or a scratch, we will not be able to process a refund or return. All order cancellation requests will receive the refunds via wallet ONLY.
How to track my order?
We are having an option called track your order on the website where you can track your order by giving the order id to get the tracking details.
How can I return my order?
If you have a product loss like spillage or breakage of the container, we will replace the product for you. You can mail us the product in its original packaging with all tags intact, send us the receipt of shipment and we will refund you the amount for courier to your Bank account if any shared with or to your account wallet.
Are your products 100% natural?
YES. Our products are 100% natural, which means not only the products but the sourced ingredients are also from local farmers, where soil is pesticides free and air is pollution free. It's that pure and all the goodness (& the natural essence) goes directly into your skin and hair when used.
How to test for sensitivity or allergy?
Apply a small quantity of the product you would like to test to the inner side of your elbow, on your wrist or behind your ear lobe. Do not let the area get exposed to any kind of moisture during the test. Wait for 24 hours and see if you see any allergic reaction like inflammation or redness or itching. Do not use it if in case you see any of the above reactions positive.
Do you offer Cash on Delivery?
No. COD is Not applicable Currently.
What are the different modes of payment you accept while placing an order?
Payment to confirm your orders on the website can be made through Debit Cards, Credit Cards, PayTM, or any other BHIM/UPI wallets.
Can I cancel my COD order?
The order will be cancelled only if its not shipped. You can raise a cancel request at https://shivinnatural.com
Can I add/ remove some more items in COD?
Yes you can till the order is processed. Please write to support@shivinnatural.com.
When will I get my COD Order?
Our normal average delivery timeline is between 5-7 working days of dispatch in case of domestic shipping.
When will I receive my COD refund?
COD order are refundable only above order of Rs.1499/-.
How will I get my COD Refund?
We will refund your amount via Bank Accounts/UPI transactions provided by you once your return request is accepted.
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